If you brought your bike to a motorcycle repair shop and they return it to you in an undrivable condition due to their negligence, you should not be held responsible for any costs associated with that negligence. As a customer, you have the right to expect reasonable care and skill from the repair shop in handling and servicing your motorcycle.
In such a situation, it is advisable to take the following steps:
Document the issue: Clearly note and document the condition of your motorcycle when you receive it from the repair shop. Take photos or videos if possible to provide evidence of the undrivable condition and any damage that may have been caused by the shop's negligence.
Communicate with the repair shop: Immediately contact the repair shop and inform them about the issue. Be polite but firm in explaining that the bike was returned to you in an undrivable condition and that it is a result of their negligence. Provide them with a chance to rectify the situation or offer a satisfactory resolution.
Keep records: Maintain a record of all communication with the repair shop, including dates, times, and details of conversations or emails. This documentation can be valuable if you need to escalate the matter or seek legal assistance.
Seek a resolution: Request that the repair shop takes responsibility for the issue and covers the cost of repairing the additional damage caused by their negligence. If they refuse to cooperate or fail to resolve the problem to your satisfaction, you may consider taking further steps.
Legal recourse: If the repair shop refuses to acknowledge their negligence or fails to provide a reasonable resolution, you may need to consult with a consumer protection agency or seek legal advice. Laws regarding consumer rights and negligence may vary depending on your jurisdiction.
Remember, it's important to remain calm and professional throughout the process. Good communication and documentation are key to resolving any disputes that may arise.