Question

My niece bought a new motorcycle. The contract is signed and she rode it home. The dealership called and said they forgot to take the aftermarket exhaust off the bike and want her to bring the bike back so they can exchange them. What should she do?

Answer 1

In this situation, there are a few options your niece can consider:

1. Review the contract: Your niece should carefully review the terms of the contract she signed with the dealership. If the contract specifies the specific exhaust system that was included with the motorcycle, then the dealership may have a valid reason to request its return. It's important to understand the agreed-upon terms to assess the situation accurately.

2. Communicate with the dealership: Your niece should have a conversation with the dealership to discuss the situation further. She can inquire about the reasons behind the request and express any concerns or inconveniences caused by the return. It's essential to maintain a respectful and open dialogue to find a mutually agreeable solution.

3. Seek legal advice: If your niece feels uncertain or uncomfortable about the situation, she may want to consult with a lawyer who specializes in contract law or consumer rights. A legal professional can review the contract, assess the dealership's request, and provide guidance on the best course of action based on the specific details of the situation and the applicable laws in her jurisdiction.

4. Negotiate a compromise: Your niece could propose a compromise to the dealership. For example, she could suggest swapping the exhaust system at a later date or negotiate for a fair compensation or discount on the motorcycle. It's important to find a solution that satisfies both parties and resolves the issue in a reasonable manner.

5. Consider personal preference: If your niece is satisfied with the aftermarket exhaust system and does not wish to return it, she could politely express her preference to the dealership. She can explain that she prefers to keep the current exhaust system and discuss potential alternatives that could address any concerns the dealership may have.

Ultimately, the best course of action will depend on the specific circumstances, the terms of the contract, and your niece's personal preferences. Encourage her to communicate openly with the dealership, gather all relevant information, and consider seeking professional advice if necessary.