If you've noticed rusting on your Royal Enfield Thunderbird's silencer after just two months of purchase, there are a few steps you can take to address the issue:
Document the issue: Take clear photos of the rusted areas on the silencer. These images will serve as evidence of the problem when discussing the issue with Royal Enfield or the dealer.
Contact the dealer: Reach out to the Royal Enfield dealer from whom you purchased the motorcycle. Explain the situation and provide them with the documentation (photos) of the rusted silencer. Inquire about the warranty coverage for such issues and ask for their guidance on the next steps.
Warranty coverage: Check your warranty documentation or speak with the dealer to determine if the rusting issue falls within the scope of the warranty. Rusting on a silencer within such a short period after purchase should typically be covered under warranty, but it's important to confirm this with the dealer.
Arrange for inspection: If the dealer confirms that the rusting is covered under warranty, they may ask you to bring the motorcycle in for inspection. Alternatively, they might send a technician to assess the issue. Follow their instructions to proceed with the inspection.
Follow dealer's recommendations: Based on the inspection, the dealer may suggest various options to rectify the rusting issue. This could involve replacing the silencer, applying a protective coating, or taking other appropriate steps to address the problem.
Stay in communication: Throughout the process, maintain regular communication with the dealer or Royal Enfield's customer service representatives. Inquire about the estimated timeframe for resolution and ensure that the necessary steps are being taken to address the rusting issue.
It's worth noting that addressing rusting on the silencer may also involve taking preventative measures in the future, such as regular cleaning, applying a protective coating, or using appropriate products to inhibit rust formation.
Remember, each situation may be unique, and it's essential to work closely with the dealer and follow their guidance to ensure a satisfactory resolution to the rusting issue on your Royal Enfield Thunderbird's silencer.