Whether you can ask for a new tire in case of a puncture within 3 days of purchase depends on the specific policies of the tire retailer or manufacturer, as well as the terms and conditions of the warranty, if applicable. Here are some general considerations:
Warranty Coverage: Check if the tire manufacturer offers any warranty or guarantee for their tires. Some manufacturers provide coverage for certain types of damage, including punctures, within a specified time frame. Review the terms and conditions of the warranty to understand if your situation qualifies for a replacement or repair.
Retailer Policies: Contact the retailer where you purchased the tire and explain the situation. In some cases, retailers may have their own policies regarding tire replacements or exchanges within a certain time period. They may offer assistance or provide options for resolving the issue.
Tire Maintenance: It's important to note that maintaining proper tire inflation is the responsibility of the vehicle owner. While the delivery guys should have provided accurate tire pressure, ensuring the tires are properly inflated is ultimately the owner's responsibility. Regularly checking and maintaining the correct tire pressure can help prevent punctures and extend tire life.
Professional Inspection: Take the punctured tire to a professional tire shop or service center to assess the damage and determine if the puncture can be repaired or if the tire needs to be replaced. They can provide an expert opinion and guidance on the appropriate course of action.
To resolve the situation, it's recommended to contact the tire retailer or manufacturer directly and explain the circumstances. Provide any relevant documentation, such as purchase receipts or warranty information, to support your claim. They will be able to guide you on the specific steps to take and advise you on whether a replacement tire is warranted in your case.
Remember, policies can vary, so it's important to refer to the retailer or manufacturer's specific terms and conditions to understand your options and entitlements.