Question

What is the procedure that a dealer follows if found ABS in not working properly on brand new xpulse 200 during PDI. Do they fix it or will send to company to get it fixed?

Answer 1

The specific procedure followed by a dealer when discovering a faulty ABS system during a pre-delivery inspection (PDI) can vary depending on the dealership and the manufacturer's policies. However, in general, here's what typically happens:

1. Documentation: The dealer will document the issue and note the ABS malfunction discovered during the PDI.

2. Evaluation: The service or technical team at the dealership will assess the problem in more detail. They may perform additional diagnostics or tests to determine the exact nature of the issue.

3. Warranty Coverage: If the ABS problem is confirmed to be a manufacturing defect or a fault covered under warranty, the dealer will generally initiate the process to have it repaired or replaced.

4. Repair or Replacement: Depending on the severity of the issue, the dealer's service center may either repair the ABS system if it can be fixed on-site or replace the faulty components. They may consult with the manufacturer or their authorized technical support for guidance on the appropriate solution.

5. Verification: Once the repair or replacement is complete, the dealer will conduct further tests to ensure that the ABS system is functioning correctly.

6. Final Inspection: After the repair is confirmed, the dealer will conduct a final inspection to ensure that all aspects of the bike, including the ABS, are in proper working condition.

7. Delivery: Once the bike passes the final inspection and is deemed to be in satisfactory condition, it will be delivered to the customer.

It's important to note that the specific process may vary depending on the dealer's internal procedures and the manufacturer's policies. If the ABS issue is complex or requires specialized expertise, the dealer may involve the manufacturer's technical support or request guidance from the company regarding the repair or replacement process.

If you encounter a faulty ABS system on a brand new Xpulse 200 during a PDI, it's recommended to contact the dealer directly to understand their specific procedures and how they handle such situations.